At Laurabella Cosmetics Shop, we are committed to providing you with high-quality products and an exceptional shopping experience. To ensure your satisfaction, please review our returns policy below:

Returns Eligibility

We only accept returns for defective products. This includes cases where the product has been damaged in transit, such as smashed glass or other physical defects that render the product unusable. To qualify for a return or exchange, you must provide proof of the defect, such as photographs of the damaged product and its packaging.

Proof of Defect

To initiate a return or exchange for a defective product, please contact our customer service team with the following:

• A clear photograph of the damaged product.

• A photograph of the packaging, including the shipping label.

• A brief description of the issue.

Upon receiving your proof, we will assess the situation and provide further instructions on how to proceed.

Ingredient Information

We understand the importance of knowing what goes into the products you use. Full ingredient lists for all Laurabella Cosmetics products are available on our website. Please review these details carefully before making a purchase to ensure the product is suitable for your needs.

Product Trials

To help you make informed decisions, all Laurabella Cosmetics products can be trialed in-store at Laurabella. We encourage you to visit us and test the products before purchasing to ensure they meet your expectations.

Non-Returnable Items

Please note that we do not accept returns or exchanges for reasons other than product defects. This includes dissatisfaction with the product’s performance, allergic reactions, or simply changing your mind after purchase.

Contact Us

If you have any questions or need assistance with a return, please contact our customer service team at laura@laurabellacosmetics.com

Thank you for choosing Laurabella Cosmetics Shop. We value your business and strive to provide you with the best possible service.